Wear and Use - Get The Details at Lester Glenn Ford
What is considered Excess Wear and Use?
The following chart provides detailed information about Excess Wear and Use.
| Damage | Normal Wear and Use | Excess Wear and Use |
| Exterior body panel dings, dents and scratches | Up to three (3) per panel with a diameter up to 4 inches | Four (4) or more per panel or any with diameter greater than 4 inches |
| Glass | No glass damage | All glass damage is chargeable (even small cracks and chips can compromise safety) |
| Lenses | Scratches and scuffs | Cracked or broken |
| Wheels | Scratches and gouges up to 6 inches | Scratches or gouges greater than 6 inches |
| Tires | No sidewall damage/plugs or exposed cords/belts | Any sidewall damage/plugs, exposed cords/ belts or tires that are not an appropriate match for the vehicle |
| Interior burn holes | Up to two (2) per panel with diameter up to 1/8 inch | Three (3) or more per panel or any with diameter greater than 1/8 inch |
| Interior permanent stains | One (1) per panel up to 1/2 inch | Two (2) per panel or any greater than 1/2 inch |
| Interior cuts and tears | Up to two (2) per panel up to 1/2 inch | Three (3) or more per panel or any greater than 1/2 inch |
Refer to your Red Carpet Lease Agreement for more details about Excess Wear and Use, including:
- Broken or missing parts (e.g., keys, head restraints, spare tire, charge cord on hybrid/eclectic vehicle)
- Insufficient or poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not an appropriate match for the vehicle
To help avoid any Excess Wear and Use charges, we recommend necessary repairs be made prior to your vehicle return. Lester Glenn Ford is there for you, should you have any needs or questions about necessary repairs.
Some vehicle damage otherwise considered Excess Wear and Use may be covered by your vehicle insurance. Be sure to allow sufficient time for claim processing and repairs before you return your vehicle.
- Broken or missing parts (e.g., keys, head restraints, spare tire, charge cord on hybrid/eclectic vehicle)
- Insufficient or poor quality repairs
- Mechanical or electrical malfunctions
- Tires that are not an appropriate match for the vehicle
Excess Mileage
It is important to understand that if you return your vehicle and, the mileage exceeds the amount allowed under your lease, that you will be responsible for the excess miles driven. Please refer to your Red Carpet Lease Agreement for details about mileage allowance and excess mileage charges.
Disposition Fee
A lease Disposition Fee will be applied to returned vehicles, if disclosed on the lease agreement, to help cover related processing costs. The disposition fee may be waived, however, as a renewal incentive offered to customers who are purchasing or leasing new Ford. See Lester Glenn Ford for current renewal incentives.
Contact
Lester Glenn Ford
900 Highway 35
Ocean, NJ 07712
- Sales: (732) 775-1500
- Service: (732) 502-4609
- Parts: (732) 502-4610
Hours
- Monday 9am-8pm
- Tuesday 9am-8pm
- Wednesday 9am-8pm
- Thursday 9am-8pm
- Friday 9am-8pm
- Saturday 9am-6pm
- Sunday Closed